When planning your travels or buying your
airline tickets, you have probably come across definitions and
terms that might have seemed strange to you. Granted, many of
the definitions and terms become more understandable as you become
familiar with the industry as a frequent flier. While there are
many terms for hotel room types, car types, and travel amenities,
the area that we shall attempt to define would be tours.
Tour operators try to make their brochures and websites as attractive,
informative and understandable as possible; however, in reading
this information you will undoubtedly encounter some terminology
that is new and unfamiliar. To assist you, here's a glossary covering
some of the terminology you will most most frequently find in
brochures, fliers, and on websites.
Accommodations:
* Single Room: A room with one bed for one person.
* Twin Room: A room with two beds for two people.
* Double Room: A room for two persons with a double
bed.
* Triple Room: A room for three persons, usually
consisting of twin beds (or double beds, plus a rollaway bed.
* Ocean Front: A room directly facing the ocean.
Usually it is on the first floor with a door that exists onto
the beach.
* Ocean View: A room from which it is possible to
view the ocean, whether the room is on the first floor, the 12th
floor, or on a hillside.
* Service Charges/Taxes: Service charges are a fixed
percentage automatically added to room and meal charges. The city,
state or federal government sets taxes.
Air Transportation:
* Add-on Fare: The cost of air travel from a domestic
city to another domestic city from which the tour/vacation package
originates and vice versa.
* Baggage Allowance: The weight or volume of baggage
that may be carried by a passenger without additional charge.
* Connecting Flight: A segment of an ongoing trip,
which requires a change of aircraft, but necessarily a change
of airline.
* Direct Flight: A flight on which passengers do
not have to change planes, but may involve one more stops enroute.
* Non-stop Flight: Service between two points with
no scheduled stop enroute.
Car Rental:
* Drop-off Charge: Fee charged by a car rental company
to defray the cost of returning the vehicle to its original location.
* Value Added Tax (VAT): Tax imposed by governmental
authority.
Charter Travel:
Thanks to improved Federal regulations and a new generation
of operators, air charters have become the preferred way to
reach many of the world's most popular vacation destinations
for reasons of value and convenience. Here's how they
work: The tour operator rents an airplane and sells
the seats, often in combination with a hotel package and perhaps
other ground components. The result is a substantial savings.
Conditions:
* Force Majeure: An event or effect that cannot
be reasonably anticipated or controlled (such as storms or war).
Consular Information Sheets: Governments issue Consular
Information Sheets for every country of the world. They include
such information as location of the U.S. embassy or consulate
in the subject country, unusual immigration practices, health
conditions, minor political disturbances, unusual currency and
entry regulations, crime and security information, and drug
penalties. If an unstable condition exists in a country that
is not severe enough to warrant a Travel Warning, a description
of the condition(s) may be included under an optional section
entitled Safety/Security.
Documents:
* Passport: An official government document certifying
identity and citizenship and granting permission to travel abroad
(overseas).
* Visa: An official authorization appended to
a passport permitting travel to and within a particular country.
Escorted Tours:
The most traditional tour product is also the most misunderstood.
The options are so varied that it's easiest to identify the
few elements they share: Group travel, usually by motor coach
but sometimes by ship, or train; a set itinerary, with lodging,
activities, and most meals included and a tour director to coordinate,
guide, and manage the trip. Traveling on an escorted tour provides
a measure of security and peace of mind. And today, more tour
operators build in free time on group tours, giving travelers
the best of both worlds.
Independent Travel:
There's no group on these trips, no guide and no fixed itinerary,
unless the client wants one. The sole difference between this
and fully independent travel is that by booking through a tour
operator from its available inventory, your clients get the
advantage of group buying power, without the group.
Package Travel:
Like group tours, packages tend to have fixed itineraries, with
ground transportation and hotels booked in advance. But like
independent travel, there's no organized group; clients are
on their own, free to do as they please at each destination,
but they still have the convenience and reliability that come
with booking through a tour operator.
Public Announcements:
Public announcements (PAs) are a means to disseminate information
about terrorist threats and other relatively short-term and/or
trans-national conditions posing significant risks to the security
of American travelers. The PAs are made when there is a specific
threat that cannot be countered. In the past, Public Announcements
have been issued to deal with short-term coups, violence by
terrorists and anniversary dates of specific terrorist events.
Tours:
A group of people traveling together who follow a pre-planned
itinerary. Most tours include accommodations, a number of meals,
sightseeing, land transportation, and/or other transportation,
plus the services of a professional tour manager or escort who
accompanies the group.
Travel Warnings:
Travel warnings are issued when the State Department decides,
based on all relevant information, to recommend that Americans
avoid travel to a certain country. Countries where avoidance
of travel is recommended will have Travel Warnings as well as
Consular Information Sheets. You may also want to review specific
country Background Notes.
Vacation Packages:
Vacation packages are designed for those traveling independently.
They include a combination of two or more travel services (e.g.
hotel accommodations, car rental, air transportation) that are
offered at a package price. Many vacation packages offer a choice
of components and options, thereby enabling you to customize
the package to your tastes, interests and/or budget.
Vouchers:
Documents issued by tour operators to be exchanged for accommodations,
sightseeing and other services.
© MMIV, Etienne A. Gibbs, MSW
About the Author
Etienne A. Gibbs, MSW, Management Consultant and Trainer,
conducts lectures, seminars, and writes articles on his theme:
... helping you maximize your potential. For more
information visit www.executiveandgrouptravel.blogspot.com.
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